Return & Refund Policy
Return & Refund Policy
1. General Policy
- Due to the perishable nature of our products, all food and drink sales are final. We do not accept returns or offer refunds for items unless there is an error on our part.
2. Order Issues
- If you receive an incorrect, damaged, or unsatisfactory item, please contact us immediately within [e.g., 2 hours] of receiving your order.
- We require a photo of the item and your order number to process a refund or replacement.
3. How to Report an Issue
- Please contact us by emailing contact@hehefood.top . Our team will assess the situation and work to find a solution.
Your satisfaction is our top priority. We'll always do our best to ensure your order is correct and of the highest quality.